At MyMedsShop.co.uk, we are committed to providing safe, effective, and reliable medications to our customers in the UK. This Medicine Policy outlines the guidelines for ordering, storing, and using medications purchased from our online pharmacy. By using our services, you agree to comply with this policy.

1. Prescription Medications

  • Requirement of Valid Prescriptions: Some medications available on MyMedsShop.co.uk are prescription-only (POM). Customers must provide a valid prescription issued by a licensed healthcare professional.

  • Prescription Verification: Our licensed pharmacists review all submitted prescriptions to ensure accuracy, safety, and appropriate use. Orders without a valid prescription will not be processed.

  • Responsibility: Customers are responsible for ensuring their prescriptions are accurate and up-to-date.

2. Over-the-Counter (OTC) Medications

  • Availability: Certain medications can be purchased without a prescription if they are classified as OTC in the UK.

  • Usage Guidance: Even OTC medications should be taken according to the product instructions and guidance from a healthcare professional.

3. Safe Usage of Medications

  • Follow Dosage Instructions: Always follow the prescribed or recommended dosage. Do not exceed the stated dose.

  • Medical Advice: Consult your doctor or pharmacist before combining medications, particularly if you have pre-existing health conditions.

  • Side Effects: Be aware of potential side effects. Contact a healthcare professional immediately if you experience any adverse reactions.

4. Storage and Handling

  • Proper Storage: Store medications in a cool, dry place away from direct sunlight. Some medications may require refrigeration—always check the label.

  • Child Safety: Keep all medications out of reach of children and pets.

  • Expiration Date: Do not use medications past their expiration date. Expired products should be disposed of safely.

5. Online Ordering and Delivery

  • Accurate Information: Customers must provide accurate personal, medical, and shipping information when ordering.

  • Secure Delivery: All medications are delivered in discreet and secure packaging to protect privacy and ensure product integrity.

  • Delivery Restrictions: Some medications may have legal or regulatory restrictions for shipping to certain locations.

6. Returns and Refunds

  • No Returns for Opened Medications: For safety reasons, opened or partially used medications cannot be returned.

  • Defective or Incorrect Products: If you receive a damaged, expired, or incorrect product, please contact our support team immediately for a resolution.

7. Responsible Use

  • Personal Use Only: Medications purchased from MyMedsShop.co.uk are for personal use only. Sharing or reselling prescription medications is strictly prohibited.

  • Avoid Misuse: Misusing medications can lead to serious health risks. Always follow the advice of your healthcare provider.

8. Professional Guidance

Our team of licensed pharmacists is available to answer questions about medication usage, dosage, interactions, and safety. Customers are encouraged to consult a professional if they are unsure about any medication.

9. Compliance with UK Regulations

MyMedsShop.co.uk complies with all UK laws and regulations for online pharmacies, including prescription verification, storage, and dispensing requirements. Our commitment ensures that you receive safe and legally approved medications.

10. Updates to Our Medicine Policy

We may update this policy from time to time to reflect changes in laws, regulations, or operational practices. Updated policies will be posted on this page, and your continued use of our services constitutes acceptance of these updates.